Jeff B

★★★★★

This is the third time I have used Nelson overhead Door. Never needed to call anyone else since 2010. They show up on time. They are honest. They have fair pricing and go the extra mile. They also educate you on the workings of the doors as well as important maintenance that folks miss. Thank-you for the great service!

Kelly

★★★★★

We recommend Jim for all your garage door needs. Not only is he incredibly quick to respond, efficient, and reasonably priced, but he’s also a genuinely nice guy who truly cares about his customers.

Sylvie Girard

★★★★★

Great service by Nelson Overhead door! They came quickly to check the issue, and came back to replace. Very knowledgeable and friendly. Even checked my other door to make sure all was ok. Really apprecieted the timeliness and quality of the work.

Paul Johnson

★★★★★

The whole process was a lot easier than I expected. Noticed we had a broken spring on the garage door, I gave Nelson's a call (they were recommended by a coworker) and the next morning they had it all fixed and replaced. The price they quoted was accurate as well.  They did a great job with communicating as well and answered all the questions I had.

Zach Masters

★★★★★

My garage door was breaking and collapsing on itself, I called Nelson Overhead Doors and they came out the same day for an estimate to replace it! They were very professional and were able to replace my door the very next day! I would recommend them to anyone that needs a new door or garage door opener!

Philip Hommerding

★★★★★

Great communication and quality work completed!

i TeMp7aTioN x

★★★★★

Jim and Ryan came to fix our garage door panels and they did a phenomenal job! Jim was very professional and refused to accept payment until the job was done right. The first 2 panels they have ordered from the manufacturer had defects and they ordered us a new one for no extra charge. I would highly recommend Jim to help with your garage doors.

Leanne Whittemore

★★★★★

Excellent job. Nelson overhead door was the only one who answered our emergency call when the door got stuck. He fixed that and later installed a new door in record time and we love it!!

Kasey and Marsha Kruckeberg

★★★★★

Years ago we called Nelson overhead door to repair our garage door.  Thankfully they left a sticker above the garage door opener with their contact information.   Having such a good experience the first time I did not hesitate to call last evening when one of the springs broke.  Ryan was able to come out today and fixed it within an hour.  Courteous and kind.  Went above and beyond just repairing the spring- greased wheels and checked out the entire garage door.  So grateful for this small business.  Would recommend highly.

Jennifer Hanson

★★★★★

My experience with Nelson Overhead Door was wonderful. I called at 7am and they came promptly after to fix a broken spring. Communication was easy between phone calls and texting. I will definitely recommend them to friends and family.

Thomas Novak

★★★★★

Accidentally backed into our automatic garage door around 7:30am this morning. Called Nelson & Ryan had it repaired by 1:00pm for a reasonable price. Best of all, you can barely tell it even happened. Needless to say, give this company a call if you need anything done on your garage door.

Siv Wahlstrom

★★★★★

I am very pleased with the fast, friendly, and reasonably priced service we received from Nelson Overhead Door. The spring on our 2-car garage door snapped last night (after business hours). I called a few minutes after 7:00 this morning and Ryan was at our house by 10:00.  Forty-five minutes later I had a functioning door again, this time with a double spring instead of the original single one. Ryan took the time to explain what he planned to do ahead of time and the details afterward of what he did. He also pointed out how and where to lubricate. Well done!

Kathleen Mieras

★★★★★

Same day service, at a good price and great workmanship!! Would  highly recommend.

Veritas Aequitas

★★★★★

Jim is professional, knowledgeable and simply a nice guy. Highly recommended! 5 Stars!!!

Kate H

★★★★★

This afternoon, a spring on our garage door decided to break. Of course it was with both my/husband's cars inside-- broken spring means you can't even manually open the door-- and with Monday morning work just around the corner. Even though it's Sunday, the technician answered the phone right away, was to our house within 30 minutes, and had the repair done within another 30 minutes. We are so incredibly impressed. Will definitely use them again if needed, and would highly recommend to others. Thank you!!

Mark Veverka

★★★★★

Our garage door torsion spring broke on New Years day and Jim was out the next day.  He was very friendly and completed the job in a timely and professional way.  Not only did he replace the springs, but he went around and made sure everything was working properly including lubricating all the rollers and hinges.  I would highly recommend Nelson Overhead Door.

Domonique Hengel

★★★★★

My garage door came off its track on Christmas and I called right away the day after and they were here and repaired it within a few hours. Very professional and down to business. Will use again and recommend.

joshua baumann

★★★★★

Great guy and  he knows garage doors ! Don't hesitate to call.him!

Dustin Dean

★★★★★

Amazing work!! Class act 100%

Brent Quam

★★★★★

Answered the phone and responded promptly when contacted. Door looks great. Was willing to install a door I'd purchased. Would/will hire again.

Josh DeFrang

★★★★★

Jim Nelson is a master of his craft! He was honest and fixed our busted door. Could have easily upsaled me, but he got the job done and was able to save most of the door. He’s professional, honest about how long it’s going to take and needed little to none instructions. Thank you!

Brenda Brown

★★★★★

My large double garage door was from what I could see a total mess, It was extremely noisy and then it came off the track and there were screws on the floor, a piece of it was bent; I was preparing for the worst,and I had just gone through some major expenses, so I was a little nervous about the bill due to previous bad experiences with garage door companies in Rochester.

Jim was prompt, and not pushy, repaired my door left an invoice, I was so happy when I saw the bill.

When they say their business is based on honesty and integrity they really mean it!

I'll never use a different garage door company again, and when I need a brand new door I will be buying it from Jim Nelson.

BB

jjferndz

★★★★★

Great Guy!

R R

★★★★★

Mr. Nelson is just the best. Professional, knowledgeable, dependable and a great guy. I've known him for about 20 years now.

Elizabeth Ketchum

★★★★★

Ryan repaired my garage door.  He was professional and took the time to educate me which was greatly appreciated. He informed me of what had to be fixed now and was straight forward with what everything would cost. I had a great experience and would highly recommend Nelson Overhead Door.